| Expire: 2006-12-12 |
| Service | Used | Free |
| Domains |
3 |
0 |
| SubDom. |
8 |
24 |
| Aliases |
2 |
997 |
| Emails |
2 |
997 |
| Mailing lists |
0 |
10 |
| IPs |
0 |
0 |
| FTPs |
4 |
1 |
| DataBases |
3 |
1 |
| MySQL MB |
1.068 |
43.932 |
| Traffic MB |
946.495 |
59053.505 |
| Storage MB |
28.400 |
3971.600 |
|
 |
Help Center |
|
Members Ticket [ topic ]
| Can I use catchall mailboxes for sending emails? |
| No, catchall mailboxes can be used for receiving e-mail messages only. |
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| I can't send mail. All outgoing mails are being rejected. |
The Outgoing (SMTP) server requires authentication.
In the account properties of the Outlook Express / MS Outlook you should check the box 'My server requires authentication'.
For Macintosh users (using the Mail application):
In the Options field for the outgoing mail server (SMTP) the authentication should be set to:
MD5 challenge-response
And fill in the username and password. |
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| What is the difference between a mailbox and an e-mail address? |
| A mailbox is the physical location of your emails and the e-mail address is your network unique name that identifies an electronic post office box where e-mail can be sent. |
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| Are my emails included in my account's disk space? |
| Yes, they are included as your mailboxes are using disk space on our servers. |
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| How many e-mail addresses do I get with my account? |
| Depending on the hosting plan you have chosen you can use as many e-mail addresses as stated in the FREE section of the Account usage menu of the Control Panel. You can also delete and move them from one mailbox to another. |
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| What is a mailbox? |
An area in memory or on a storage device where e-mail is placed. In e-mail systems, each user has a private mailbox. When the user receives e-mail, the mail system automatically puts it in the mailbox.
The mail system allows you to scan mail that is in your mailbox, copy it to a file, delete it, print it, or forward it to another user. If you want to save mail, it is a good idea to copy it to a file, because files tend to be more stable than mailboxes. |
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| What is an e-mail address? |
Every user on the Internet can have a unique e-mail address.
It is a name that identifies an electronic post office box on a network where e-mail can be sent. On the Internet, all e-mail addresses look like: anything@domainname.extension |
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| How to check my mail using the web mail system? |
| Select the Webmail icon from the Control Panel and login using your e-mail (mailbox name) and password. |
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| How to change an e-mail's password? |
Go to the E-Mail Manager section of the Control Panel and click on the Change Password (a pair of keys-like) icon.
In order to change the password for this mailbox and all e-mail addresses assigned to it, simply type the desired password in both fields and hit the Change password button. |
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| How to set up an e-mail address to forward all the mail to another one? |
Go to the E-Mail Forwarding section of the Control Panel and select from the drop-down menu the e-mail address, for which you want to activate e-mail forwarding.
Add the e-mail address to which all incoming mail will be forwarded in the blank field and click the Add button. |
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| How to remove an autoresponder? |
Go to the E-Mail Manager section of the Control Panel and click on the Autoresponder (an envelope-like) icon in the Options column.
Then simply press the Disable button. |
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| How to set an autoresponder? |
You can set an autoresponder to a mailbox and all e-mail addresses attached to this mailbox.
Go to the E-Mail Manager section of the Control Panel and click on the Autoresponder (an envelope-like) icon in the Options column.
On the next page simply type the message for the autoresponder into the Body section and hit the Submit button. A reply e-mail containing this text and the original subject will be sent automatically to all received e-mails.
The Reset button will automatically restore the last submitted message text. |
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| What will happen if I delete a mailbox? |
| Deleting a mailbox is a single and final step and it cannot be undone. It will delete the selected mailbox along with all e-mail aliases assigned to it and all e-mail messages stored in this mailbox. |
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